ORDER POLICY

 

All items in the order pages are available for individual purchase and direct distribution.   Simply complete our online order form processed through paypal, a third party credit card processing service or print your completed order form for mail orders. 

 

Online orders are processed through a secure 3rd party processing center and can be paid using all major credit cards or your checking account.

 

Some titles published by EIRAM Publishing must be purchased via a contracted distributor. If you do not see the title you wish to order on the direct order form, please contact us for a listing of local distributors.  The availability of all titles is contingent on the distribution centers in the buyer’s region of the county.

 

All titles listed within this catalog are available for volume and distributor orders. All volume orders are discounted on a tiered system. Please contact the distribution office directly at admin@eirampublishing.com for coding to enter our volume discount catalog page.

 

We will accept payments via personal check drawn on an American bank account, money order, or secure credit card processing.

 

If you wish to use another payment method, please contact admin@eirampublishing.com for further information.

 

Individual orders may be placed using our secure online ordering form. Our order system uses a secure third party processing center for all credit card transactions.

 

To place an order by mail, please print your completed order form and mail it along with check or money order to: EIRAM Publishing and Productions, P.O. Box 1, Hollidaysburg, PA 16648.

 

All orders being shipped outside the United States must be paid by credit card and shipped to a verified address. Additional shipping charges may apply to items mailed outside the United States. Please email your location and order request to admin@eirampublishing.com for processing and cost determination.

 

 

RETURN POLICY

EIRAM Publishing will accept the return of any in stock book for up to 5 days following delivery of the product.,  All returns must be approved by the distribution offices and assigned a RC. Returns without a RC will not be accepted.

Due to the proprietary and educational nature of the products sold, unopened materials may be returned for a refund. Any damage or alteration to the program seal negates the return policy. Any refund will total 100% of the purchase price of the material returned less
restocking fees and shipping charges


Restocking Fees

 

List Price                       Fee

$ 0.00 —$19.99           10%

$20.00—$49.99           20%

$50.00—$99.99           30%

$100+                             40%

 

Books must be returned in their original condition unmarked and undamaged.

Video and audio or bundle programs must be returned unopened with the shrink wrap and program seal in place.

 

All returns must be shipped via a traceable means with the original in voice enclosed.  We cannot issue refunds and will return the product if the return does not contain the original shipping invoice or is returned in opened condition. 

 

 

ABOUT OUT-OF-STOCK ITEMS

We strive to ensure that we have sufficient stock to meet the needs of every order but, from time to time, our supply of a given book, video, or audio program runs low.  We strive to restock materials as quickly as possible.  If you wish to pre-order a presently out of stock book, video, or audio program we will ship the materials to you immediately upon restocking.  We will ship pre-orders of out-of-stock materials free of charge as a courtesy.  If an out-of-stock item does not come back in stock within 30 days of the date you placed your order, we will notify you of the delay.

 

 

 

 

 

EIRAM Publishing & Productions

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Order & Return Policy

 

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